Professional Tour Guide
Association of Australia
WHAT IS A PROFESSIONAL TOUR GUIDE or TOUR MANAGER?
A PTGAA professional tour guide or tour manager is a person who has extensive industry experience in guiding.
Most members will also have done a Certificate level III (or more) in a tour guiding related course.
Most PTGAA guides and tour managers hold a current senior first aid certificate and tour guide liability insurance.
All members of the PTGAA are bound by a Code of Ethics, ensuring a professional and high standard of conduct.
All new members become accredited Guides of Australia through the National peak industry body GOA.
PTGAA tour guides research, prepare and provide the most memorable and enjoyable interpretive experiences within the prescribed tour itinerary.
PTGAA guides wear a personal photo ID card identifying them as members of the Association.
KEY SKILLS
- Professional Tour Guides have an excellent level of general knowledge
- Some have specialised site and destination expertise
- Good Communication and Organisational skills
- Providers of Customer Service
- Leadership and Management Skills
- Trained in First Aid and Occupational Health and Safety
- Ecological and Environmental awareness
RANGE OF SERVICES
Tour Guides and Tour Managers ensure the smooth execution of all tour arrangements. Services may include:
- Arrival and departure assistance
- Locality orientation
- City sightseeing
- Walks
- Attraction and site visits
- Special interest tours
- Day and extended touring
- Domestic and International tours
- Services for meetings, incentives, conferences and exhibitions
- Language guides also offer interpretive oral and written services in their languages of expertise
SPECIAL INTEREST AREAS
Special interest areas may include, but are not limited to:
- culture
- heritage
- nature / eco-tourism
- adventure